1. Introduction

ScreenLoom ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at screenloom.com and use our digital signage platform.

2. Information We Collect

Information You Provide

Account registration information (name, email address, password)
Billing information (processed securely through our payment provider)
Content you upload to display on your screens
Communications with our support team

Information Collected Automatically

Device and browser information
IP address and approximate location
Pages visited and features used
Cookies and similar tracking technologies

3. How We Use Your Information

Provide, operate, and maintain our digital signage platform
Process transactions and send billing notifications
Respond to your inquiries and provide customer support
Send product updates and marketing communications (with your consent)
Improve our services and develop new features
Detect and prevent fraud or abuse

4. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings or our cookie consent banner. We use:

Essential cookies - Required for the website to function properly
Analytics cookies - Help us understand how visitors interact with our website
Marketing cookies - Used to deliver relevant advertisements

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who help us operate our platform (hosting, payment processing, analytics)
Legal authorities when required by law
Business partners with your explicit consent

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, regular security audits, and access controls to protect your data.

7. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at privacy@screenloom.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

privacy@screenloom.com